Learn how your referral sources rate your practice and what patients say when they return to their primary care physician. Reliable data requires a well-designed referring physician survey and a distribution method that produces the highest response rate. Further, clear reports help set priorities for improving work processes and referrer satisfaction.
Key features of our referring physician survey program include:
- Survey questions customized to your needs
- Distribution via USPS mail or web
- Fast turn-around
- Benchmarking with our referring physician database
- Easy-to-read reports
- Electronic delivery of reports for easy forwarding within your organization
- Presentation of findings with our Service Quality consultants
Our 25-year track record of helping our clients raise their scores gives you a competitive edge. In your presentation of findings, we share strategies used by top-scoring specialist practices to improve referring physician satisfaction.