As healthcare providers grapple with the industry’s transition from fee-for-service pricing to value-based payment systems that include patient satisfaction metrics, many physicians and practice leaders find themselves awash in survey data. Collecting information is the easy part; the real value comes from analyzing and translating patient satisfaction data into a clear action plan that drives measurable results and continuous improvement.

That’s where SullivanLuallin Group excels.

We engage and guide your team – from practice leadership through every department – to create and sustain higher quality care and service for your patients. SullivanLuallin Group helps you tackle your patient satisfaction and engagement challenges in three phases:

For more than 25 years, we’ve helped healthcare organizations like yours drive performance improvement to meet and exceed patients’ expectations for world-class service. Let us help you transform the patient experience.